How are your prints manufactured?

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• All prints are crafted by WhiteWall (Germany), they are known for using the best materials and printing processes  providing high-quality prints. 

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When can I expect to receive my order?

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• The printing process usually takes 5-7 business days. Once your order is complete, it will be dispatched using the shipping method you have chosen.

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Can I cancel my order?

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• Once an order is placed, it goes into production immediately and cannot be stopped. 

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Can I order a photograph that is not currently offered in the prints?

 

• Yes, it is possible to order a print of any photograph that appears on the website. To do so, please provide us with the image link and the desired printing size, corresponding with the sizes available on the website.

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What are your Privacy Policy?

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• We respect your privacy, we collect personal information from you when you fill out a contact form. We do not share your personal information with third parties. By using our website, you consent to our privacy policy."

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What are your terms and conditions?

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• By using our website, you agree to the following terms and conditions. You may not use our website for any illegal or unauthorised purpose, or in any manner that violates these terms and conditions. 

• Ownership and copyright: All photographs on our website is owned by Jacob Rigaux and protected by copyright law. You may not use our content without our express permission.

• Payments and refunds: If you purchase any products or services on our website, you agree to pay the full amount due. We do not offer refunds unless there is a defect or error in the product or service.

• Limitation of liability: We are not liable for any damages or losses arising from your use of our website or services, including any direct, indirect, or consequential damages.

• Dispute resolution: Any disputes related to our website or services will be resolved through arbitration in accordance with the rules of the Associação Portuguesa de Arbitragem or APA.

• Changes to the terms and conditions: We reserve the right to make changes to these terms and conditions at any time, and will provide notice of any changes on our website.

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